Dispute Resolution

Visual Records for Dispute Resolution

Construction disputes are expensive and stressful. Visual documentation provides the objective evidence that resolves disagreements faster and protects your position.

Types of Disputes Photos Help Resolve

Schedule Disputes

Did delays happen? When? Photos show actual progress dates.

Scope Disputes

Was work completed as agreed? Photos document what was done.

Quality Disputes

Were standards met? Photos show work before it's covered up.

Defect Claims

When did damage occur? Photo timeline establishes conditions over time.

How Visual Records Help

1

Objective Record

Photos are impartial. They show what happened, not what someone remembers.

2

Timestamped Evidence

Every photo has date and time. Establish exactly when conditions existed.

3

Complete Timeline

Browse weeks or months of photos to reconstruct sequence of events.

4

Third-Party Credibility

Photos from an automated system carry more weight than after-the-fact claims.

Prevention is Better Than Resolution

The best dispute resolution is preventing disputes in the first place. When all parties know there's a visual record, behavior often improves and minor disagreements get resolved quickly rather than escalating.

Frequently Asked Questions

Are construction camera photos admissible as evidence?

Construction camera photos are generally accepted as evidence in disputes, arbitration, and legal proceedings. The key factors are authenticity (automated capture with timestamps) and chain of custody (secure cloud storage). Builder.Cam photos include metadata and can be exported with audit trails.

What if the camera didn't capture the exact moment of an issue?

You often don't need the exact moment. Before and after photos establish what changed and when. A photo showing intact work on Monday and damage on Wednesday narrows down when something happened. The timeline is usually sufficient.

How do photos help in he-said-she-said disputes?

Photos eliminate the 'he-said-she-said' dynamic. When there's a visual record, disputes become much simpler: 'What do the photos show?' This objectivity often resolves disputes before they escalate, and strengthens your position if they do.

Should I keep photos even after the project ends?

Yes. Keep photos through the defect liability period (typically 1-2 years) at minimum. For better protection, retain through the statute of limitations for construction disputes (often 5-10 years). Define your retention policy upfront.

Can I share photos with my lawyer or arbitrator?

Yes. You can export photos with timestamps and provide access to your legal team. Photos can be included in evidence packages. We can provide certified exports if needed for legal proceedings.

Related Topics

Protect Your Position

Visual documentation provides the evidence you need when disputes arise.